Technical Support

Get help from our experienced support team

Reach out for Support at Any Time

You can use our technical support already at the stage of looking for the right solution. 
We will help you install the trial version and answer all your questions during the tests.

Trial
Installation

Production
Launch

Maintenance and Support

Why Is Our Support a Good Choice?

Full Readiness

Our team of experts is always ready to assist you in solving problems in database environments.

Support at Every Stage

We provide technical assistance with installation, configuration, and updates of tools, as well as their use in daily work.

Experts at Your Disposal

We will help you interpret the results of monitoring in situations where a quick response and resolution of a database performance issue in your systems, especially critical ones, is necessary.

Continuous Improvement

We continuously develop our software to provide you with at least 4 new updates each year, introducing new features that take our tools to the next level.

Responding to Your Needs

Many new software features are introduced in response to the needs reported by our customers. This way, our customers directly participate in the development of our tools.

Support Tailored to You

We offer several levels of support, which you can tailor to your needs. From basic support and version updates to full support in monitoring database environments 24/7.

Contact Us

Get in Touch

If you have any questions regarding support, please do not hesitate to contact us!